Job Opening for Contact Center Shared Services Representative at HSBC Global Services Limited, Bengaluru – Bengaluru, Karnataka

HSBC Global Services Limited is currently accepting applications for the position of Contact Center Shared Services Representative in the Bengaluru area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

HSBC Global Services Limited operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:	HSBC Global Services Limited
Position:	Contact Center Shared Services Representative
City:	Bengaluru, Karnataka
Province:	Karnataka
Education:	Confidential
Salary:	INR 10.000 - INR 20.000 per Month
Job Type:	Full-time

Job Description

We are seeking a Contact Center Shared Services Representative to handle inbound and outbound customer inquiries, process account changes, and support cross-functional teams. Responsibilities include answering calls and emails, resolving routine issues, maintaining accurate records, and escalating complex cases. The ideal candidate will have strong communication and problem-solving abilities, basic computer literacy, and experience with CRM systems or call center operations. Applicants must be customer-focused, detail-oriented, and able to work rotating shifts in a fast-paced shared services environment. Training is provided, with opportunities for professional development and internal mobility.

Benefit

• Collaborative work environment
• Professional training
• Opportunities for promotion
• Access to the latest technology
• Skill development
• Recognition and performance awards
• Professional networking opportunities
• Valuable work experience
• Opportunities to contribute to business growth
• Work-life balance

Requirements

• Physically and Mentally Healthy
• Minimum Education of High School Diploma
• Able to Work in a Team
• Able to Work Under Pressure
• No Criminal Record
• Good Communication Skills
• Experience in the Related Field (Preferred)
• Minimum Age of 18 Years
• Willing to Be Placed in the Designated Work Location

Company Address

Province	Karnataka
City	Bengaluru
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