Job Opening for SME – Customer Experience (CX) Niche at Cognizant, Hyderabad, Telangana – Hyderabad, Telangana, India

Cognizant is currently accepting applications for the position of SME - Customer Experience (CX) Niche in the Hyderabad, Telangana area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Cognizant operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:	Cognizant
Position:	SME - Customer Experience (CX) Niche
City:	Telangana, Hyderabad
Province:	Telangana
Education:	Confidential
Salary:	INR 15.000 - INR 30.000 per Month
Job Type:	Full-time

Job Description

Cognizant is looking for a talented SME-CX professional to join our dynamic team. The ideal candidate should have 3 to 5 years of experience in customer service, excellent English speaking skills, and a background in the Hi-Tech industry will be considered an asset. This hybrid position involves rotational shifts and is dedicated to enhancing customer satisfaction and loyalty.

Key Responsibilities: Oversee customer service initiatives, address inquiries, analyze customer feedback, design training programs, and promote continuous improvement efforts.

Qualifications: Demonstrated expertise in customer service, strong command of the English language, experience within the Hi-Tech sector, flexibility to adapt to hybrid work environments, and strong analytical capabilities.

Benefit

• Collaborative work environment
• Professional training
• Opportunities for promotion
• Access to the latest technology
• Skill development
• Recognition and performance awards
• Professional networking opportunities
• Valuable work experience
• Opportunities to contribute to business growth
• Work-life balance

Requirements

• Good Communication Skills
• No Criminal Record
• Minimum Education of High School Diploma
• Minimum Age of 18 Years
• Able to Work Under Pressure
• Physically and Mentally Healthy
• Able to Work in a Team
• Willing to Be Placed in the Designated Work Location
• Experience in the Related Field (Preferred)

Company Address

Province	Hyderabad, Telangana
City	Hyderabad, Telangana
Google Map	Google Map