Job Opening for Front Office Receptionist at THE PORCH INN HOTEL, Wayanad – Wayanad, Kerala

THE PORCH INN HOTEL is currently seeking applicants for the position of Front Office Receptionist in the Wayanad area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

THE PORCH INN HOTEL operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Job Description

Job Title: Front Office Receptionist

Location: Wayanad The Porch Inn Hotel

Job Summary

We are looking for a friendly, well-organized Front Office Receptionist to be the first point of contact for our guests. The ideal candidate will provide excellent customer service, handle front desk operations efficiently, and ensure a welcoming experience for all guests.

Key Responsibilities

• Greet and welcome guests in a professional and courteous manner
• Handle guest check-in and check-out procedures
• Manage room reservations, cancellations, and modifications
• Answer phone calls, emails, and guest inquiries promptly
• Handle cash, card payments, billing, and invoicing accurately
• Coordinate with housekeeping and other departments to ensure room readiness
• Address guest complaints and resolve issues politely and efficiently
• Maintain front desk records, guest logs, and daily reports
• Follow hotel policies, safety procedures, and service standards

Qualifications

• High school diploma or equivalent (Hotel Management qualification is a plus)
• Freshers with good communication skills are welcome to apply

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,00.00 – ₹20,00.00 per month

Benefits:

• Food provided
• Paid time off

Work Location: In person

Requirements

• Able to Work Under Pressure
• Physically and Mentally Healthy
• Minimum Education of High School Diploma
• Good Communication Skills
• Able to Work in a Team
• Experience in the Related Field (Preferred)
• Minimum Age of 18 Years
• Willing to Be Placed in the Designated Work Location
• No Criminal Record

Company Address