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Job Opening for Customer Service Representative at UPS, Mumbai – Mumbai, Maharashtra

UPS company icon
Published 19 hours ago

UPS is currently accepting applications for the position of Customer Service Representative in the Mumbai area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

UPS operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:UPS
Position:Customer Service Representative
City:Mumbai, Maharashtra
Province:Maharashtra
Education:Confidential
Job Type:Full-time

Job Description

Please select your language preference from the top-right of this page before applying. Join a Fortune Global 500 company and grow in a collaborative, innovative environment.

  • Understand UPS products, services, systems, and procedures.
  • Handle inbound calls professionally for pickups, tracking, complaints, claims, service guarantees, quotes, and export shipment exceptions.
  • Update pickup arrangements, process UPS supply requests, and perform tracking follow-up.
  • Record customer concerns, recommend service solutions to management, and perform other duties as assigned.

Employee Type: Permanent. UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Benefit

  • Valuable work experience
  • Recognition and performance awards
  • Work-life balance
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Professional training
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Maharashtra
City Mumbai
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